Hi,: There is a major issue with the HP business support pages missing a ton of drivers, utilities, etc. I reported the issue two weeks ago to HP, who is aware of the matter. Since I am not employed by nor do I represent HP, I don't know when they will restore the drivers to the support pages. They are also supposedly getting rid of support files for any devices over 10 years old, which that utility is at least 15.

On my HP 8200 Elite CMT, there is a way to change the serial number and asset tag in the BIOS by doing this. After entering BIOS Setup by hitting the ESC key, and then selecting the F10 option from the menu, press Ctrl+A to open additonal fields in Security>System IDs menu. You can change/enter your PC's serial number in Asset Tag Number and Chassis Serial Number in the applicable fields. Save changes there, and again when you exit the BIOS.

You're very welcome. I just did a search of the HP business support site's entire driver section and that utility no longer shows up. I don't think that using that utility (if it worked on the Z400 at all) would resolve the online utility problem. But I guess you have nothing to lose by giving it a shot. I had bookmarked the link to the driver so that gave me the name of the utility. Though it is gone from the HP website, I googled the name and found it on a 3rd party website.

HP Desktop PCs - BIOS Setup Utility Information and Menu Options. This document is for HP and Compaq desktop computers. The BIOS (Basic Input Output System) controls communication between system devices such as the disk drive, display, and keyboard. Firmware version, and serial number information. Storage Options: Change from SATA emulation.

I have zipped up and attached it below. I checked it for viruses and whatnot. Looks fine to me.

You will need to follow the instructions I posted a few years ago. You must use a USB FDD.

(, 09:40 AM)Florin9doi Wrote: You will need a dmi editor; something like that: Alternative method, you can open the flash file with a hex editor and you will find the serial number at the offsets: 0x33B01A, 0x33B412, 0x33C01A, 0x33C412 and UUID at offsets: 0x33B212 and 0x33C212: The bios can contain a additional checksum. Editing any value can break it. It's your responsability!!

Hi Florin9doi, thank you for the responce on how to change these values. I managed to change the values succesfully in the bios and flash it back in the notebook. However i remain puzzled at the error i'm getting on my test notebook. Maybe you could point out what i did wrong or how to correct the error. Error: 0188: Invalid RFID Serialization Information Area. 0189: Invalid RFID Configuration Information Area.

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Press Esc to continue or F1 to enter Setup. I can press F1 and my bios setup opens correctly, i can press Esc and my laptop continues to boot normally.

I'm shure that these problems will no longer exist when i change the values back to what they were before. Free body parts flashcards printables bingo sheets for kids. Could you shed some light on this issue for me? Thank you in advance! Ps: the serial number is changed at the 4 points in the bios that you noted and the UUID is changed at the 2 points that you noted. Hi Florin9doi, i did try the first method, this did not work for my notebook.

The checksums you found were spot on! I changed the checksums to calculate 00 for my new data. Flashed my notebook and the errors dissapered. At this point i am generating the bios files for all of the notebooks with the problems.

Allso i did check that the authentication on my active directory server is functioning correctly again. (all errors are fixed with this and the tread may be closed) Thank you for all your help and research! You were great!